Job Description

The candidate will assist with developing and supporting new immigrant Information Systems. The candidate will work with business users and management to interpret and translate agency policies, business rules, and requirements into appropriate solutions. The position strongly emphasizes understanding of agile methodologies and hands on with Jira. Additionally, it is highly required that the candidate has entry level salesforce experience and understand basic system admin configuration and terminologies.

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:

• Evaluate business processes, anticipate requirements, decompose high-level information into detail, abstract from low-level information to a general understanding.
• Working knowledge of Salesforce workflows and processes and capable of resolving low to medium level support tickets.
• Working knowledge of Jira and capable of creating tickets and running standard reports.
• Minimal 2 years of experience with salesforce out of box configuration and customization.
• Working knowledge of excel and other Microsoft office products.
• Working knowledge of Data model, architecture and reporting.
• ssist with testing and project coordination/ communication.
• Willingness to learn and train as Salesforce Advance level developer.

Education and Certifications:

• Bachelor's degree in information systems or computer science, or other related field, or equivalent work experience.
• Salesforce System Administrator Certification.

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

Job Tags

Work experience placement, Work at office,

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