Job Description

Job Description:

Duties:

• Work on implementing Contact center solution using Salesforce Omnichannel for Case Routing and integrated with AWS Connect for case call routing.

Education:

• BTech in Computer Science or equivalent.

Required Skills:

• Extensive experience and Expertise in Salesforce Omnichannel for Case Routing and integrated with AWS Connect for case call routing.
• Rest
• Time management
• JavaScript
• HTML
• CSS

Additional Skills:

• Excellent written and verbal communication skills
• Operations
• Python
• Apex
• Salesforce
• Marketing
• Structured software
• Data integrity
• SAP
• Deployment
• Configure, price, quote
• Performance testing
• Salesforce service cloud
• Agile
• User acceptance
• .NET

Languages:

• English ( Speak, Read, Write )

Note:

Pay Range: $75 - $85

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

#LI-KW

Job Tags

Full time,

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