Job Description
Library Technical Assistant-Circulation, Haverhill Public Library (Haverhill)
JOB SUMMARY
Performs all duties related to the circulation of library materials including checkouts, checkins, renewals, patron registration, reserves, and collection of fines and fees at the Circulation desk. Will occasionally be asked to fill in at Youth Services; will have some regular collection development responsibilities. Represents the library in a pleasant and helpful manner in all aspects of work.
SUPERVISION RECEIVED
Works under the supervision of the Circulation Department Head, with additional guidance from Administrative staff.
SUPERVISION EXERCISED
Provides limited direction to the page staff, may be asked to serve as manager in absence of department head.
MAJOR DUTIES AND RESPONSIBILITIES
Provides library patrons with the service and attention they require in a pleasant and helpful manner. Refers patron to the staff person best able to help.
Checks library materials in and out. Checks condition of materials and routes to appropriate departments for further evaluation if necessary.
Collects fines and fees on library materials.
Resolves bills and other delinquencies for the patron.
Processes reserve materials and notifies patron when materials are ready.
Registers new patrons and introduces the new patron to the library services offered. Enters patron information into the database.
Maintains Museum Pass and Meeting Room bookings.
Performs basic Reader’s Advisory service by helping patrons select fiction, stocking and merchandising the new book and staff recommends shelves. Participates in formulating special display areas.
Opens and closes the Main Desk area and/or Youth Services desk, including managing the cash register, emptying the bookdrop, and ensuring that the area is neat and ready for the day.
Handles telephone calls appropriate to the department and routes other calls if necessary.
Checks in and processes the delivery.
PHYSICAL DEMANDS
While performing the essential functions of this job, the employee is regularly required to bend and stoop; stand and walk on a frequent basis; lift and/or move objects weighing up to 50 pounds; must be able to effectively communicate with the public.
MINIMUM QUALIFICATIONS
Bachelors Degree, Coursework towards or a MLS will be given strong value
Previous library experience, 1-3 years
KNOWLEDGE, SKILLS, AND DESIRABLE ABILITIES
Ability to meet people easily and get along well with others.
Ability to express oneself clearly, concisely and pleasantly in the English language both orally, in person and over the phone, and in writing.
Ability to handle minute detail.
Accurate typing and word processing skills.
Ability to learn new skills quickly.li>
Ability to handle situations with tact, courtesy, initiative, resourcefulness, good judgment and punctuality.
Working knowledge of Spanish is a plus.
FULL/PART TIME
Full Time
EDUCATION
BA/BS
SALARY RANGE
$781.65- $875.61/week
SALARY NOTES
Steps on union pay scale
CLOSING DATE
Open until filled, priority given to applications received by December 12, 2025
HOW TO APPLY
Please email resume and cover letter to: SarahMoser, Director, smoser@haverhillpl.org
POSTED
2025-11-21| Quick link to this job
#J-18808-Ljbffr Massachusetts Board of Library Commissioners
Job Tags
Full time, Part time,