Bell Captain Job at The Global Ambassador Hotel | Arizona, Phoenix, AZ

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  • The Global Ambassador Hotel | Arizona
  • Phoenix, AZ

Job Description

Why The Global Ambassador


  • Competitive rates
  • Benefits available when you work 32 hours per weekincluding medical, dental, vision and more
  • Paid time off for eligible employees
  • Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
  • Work with a dedicated team committed to redefining hospitality in Phoenix.
  • Opportunities for career growth within an expanding, forward-thinking hospitality brand.


Who We Are

Hospitality refined for a global mindset.

The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.

What You'll Do
  • Serve as the first impression of The Global Ambassador
  • Ensure guests have a memorable experience by answering questions, escorting luggage to guest rooms, and parking/retrieving vehicles
  • Note existing vehicle damage and make notes accordingly on key tags
  • Drive vehicles in a safe and efficient manner
  • Knowledge of hotel amenities and guest offerings
  • Explain parking procedure and fees accurately to guests
  • Supervision of other bell/valet attendants
  • Train employees and enforce hotel policies and procedures
  • Opportunity for connecting with guests to provide hotel and local recommendations
  • A true desire to satisfy the needs of others in a fast-paced environment
  • Continuous training/personal development, especially relating to professional hospitality, technical skills, and proactive approaches to solve guest or hotel concerns.
  • Work to help all teammates to complete the required activities which will ensure guest satisfaction
  • High level of organization to uphold valet procedures of issuing and returning guest keys during check in, check out, and day use for members or other restaurant guests


Qualifications
  • 2+ years valet experience required, luxury hotel preferred
  • Supervisory experience in hospitality preferred
  • Valid driver's license and clean driving record
  • Strong customer service orientation
  • Responsible and safety-focused
  • Ability to work flexible shifts including weekends, nights and holidays
  • Professional demeanor and uniform
  • Physical stamina to lift moderate amounts of weight and walk distances to parking areas
  • Physical ability to drive vehicles and lift luggage


The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

We use eVerify to confirm U.S. Employment eligibility.

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Job Tags

Local area, Flexible hours, Night shift,

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